09/25/2024

The Punctuality Predicament

Here are four steps to help employees learn to be on time

He was late getting back from lunch. “No big deal,” he said to his boss, who challenged him. “I’m here now!”

If this were a one-time thing, it might not be a big deal. With this team member, though, it was an ongoing issue. His boss told me he’s late a lot — late from lunch, late to the office, late in delivering promised reports the team needs and on and on.

His boss was frustrated. She said, “I’ve coached him on it. He’s promised he won’t be late again. He’s good for a few days, but then he reverts to his old, tardy patterns."

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