11/10/2024

Here’s When Feedback Does More Harm than Good

Follow this advice to help employees from becoming unmotivated

It's often said that “feedback is a gift.” While actionable and constructive feedback is key to growing as a leader or employee, some feedback feels like a gift you want to shove in the back of the closet, never to be seen again. How can you give better feedback? For leaders who want to implement a more frequent or rigorous feedback system, what are best practices?

When is feedback more harmful than good?

"Feedback can be detrimental if it’s delivered by someone who hasn't established a foundation of trust and mutual respect," said Madhu Maron, a career coach and colleague of mine who works with executives across industries. "It's also ineffective if given at the wrong time or without sufficient context or detail."

Product Leader Coach and speaker Tami Reiss, with whom I’ve worked, shared an example of a client who received feedback without specific examples or tools for improvement. The result? They were left “feeling bad at their job, not sure how to perform better, and alone.” 

Please select this link to read the complete article from Fast Company.