09/08/2025

Diffusing Workplace Conflict

Conflict tends to arise due to poor choices and a lack of EQ

To run a successful business, we bring together a diverse group of people with different skill sets to cover all areas of the business. This results in people who might have very different values and beliefs spending a large amount of time in close proximity, which can create potentially stressful environments.

Add to the mix that we're encouraging people to "have a voice," "speak up and be heard," "bring your whole self to work" and "be vulnerable." These are all incredible things and fantastic for growth in our workplaces. However, the more "voices" and "whole selves" we have present, the more differences in values, beliefs and neural pathways, which leads to potential conflict.

Our IQ is the "what we know and what we can do." It's the part of our brain where logic prevails. Our EQ and emotional intelligence, on the other hand, is the "how and why we do it;" it's also where emotions run the show.

Please select this link to read the complete article from Fast Company.