HR Question: We have had some complaints about employee hygiene issues, including body odor. What is the best way to handle such a sensitive topic?
HR Answer: If you've been leading people in close quarters, you have likely heard complaints about body odors or excessive use of colognes and perfumes. Discussions about employee hygiene issues are uncomfortable conversations for everyone. First, recognize that you do not need to overreact to a single complaint. There is a wide array of perspectives on what is considered acceptable hygiene – what bothers some may not even phase others. Also, keep in mind that there are protected medical conditions and religious beliefs that may cause unpleasant odors.
If you receive a complaint about an individual’s hygiene, evaluate the situation to determine if there is in fact a serious issue that negatively impacts other co-workers, clients or customers. Resist reacting to one person’s feedback. Be discreet as you look into the situation and ensure that a respectful workplace is maintained for everyone.
Please select this link to read the complete article from Clark Schaefer Strategic HR.