George Bernard Shaw famously said, "The single biggest illusion about communication is that it has taken place." Yet communication based in curiosity about each other can infuse life back into the workplace.
"When you build a culture of curiosity, people feel seen and heard—like they truly matter," said Scott Shigeoka, author of Seek: How Curiosity Can Transform Your Life and Change the World. "This kind of positive organizational culture does wonders for employees’ well-being, hiring top talent, retention rates, productivity and fulfillment at work."
Unfortunately, the line between natural curiosity and a one-way ticket to cancellation is more perilous than ever. How can we foster curiosity without treading into taboo or overstepping cross-cultural boundaries?
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