The way we work has changed — and so has leadership.
“The best leaders of the twentieth century were question answerers, setting the vision and strategy from above,” said Kirstin Lynde, founder of the leadership development firm Catalyze Associates. “But the best leaders in the twenty-first century are question askers. They seek feedback and new perspectives, and they ask curious questions about themselves, their teams and their environment.”
The pandemic also had a profound and lasting impact on leadership dynamics, notes Jeffrey Sanchez-Burks, a behavioral scientist at the Stephen M. Ross School of Business at the University of Michigan. “Where people were in their lives during lockdown — whether starting college, beginning a job search, stepping into a managerial role or juggling remote work with parenting — has shaped who they are today,” he said. “Leaders need to be attuned to these dynamic forces and adapt to the different needs and challenges their teams face.”
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