One of the most effective leaders I have ever known was highly productive, and yet operated at a pace that was somehow both urgent and yet unhurried.
This leader had learned that "I'm so busy" strikes a blow to a leader's credibility. While "I'm so busy" is usually intended to project importance, in reality, the credibility of a leader who over-uses the "I'm so busy" line will always take a hit.
When someone asks how you are doing, answering with "I'm so busy" can actually communicate something quite different than is usually intended.
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