Change is complex and constant. The reality is, change is continuous. There’s no endpoint to it, no “getting back to normal” — just persistent disruption and perpetual crisis.
It can be difficult for employees to embrace change at work. C-level executives cite the challenge of leading in a dynamic business environment as their top leadership issue, according to our research. Independent research supports this too: Gartner found that employee willingness to support organizational change dropped from 74 percent in 2016 to 43 percent in 2022.
Across all industries, and especially within traditional, hierarchical global companies, teams often struggle to innovate and adapt with sufficient speed. Teams may feel they’re constantly told to change processes and practices, only for leadership to keep doing what they always do. Other employees say they’re never given the reasons behind a change, or the skills and resources needed to sustain it.
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