We have an accountability crisis. A 2025 Culture Partners study found that 80 percent of employees say feedback only happens when something goes wrong, and most confuse accountability with blame. No wonder leaders struggle.
Accountability has become synonymous with punishment and "being held accountable." However, perhaps the single issue is not accountability, but rather a multifaceted issue of clarity, mindset and training.
Here is a snapshot of the four stages of accountability breakdown, along with practical ways leaders can move from avoidance to alignment, where coaching replaces criticism and clarity replaces confusion.
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